We understand that when it comes to choosing a valet service company, your business has many options. Imperial Valet was founded on a serious vision to seperate ourselves from the rest of the industry by providing unmatched service to both you and your customers. Our uncanny obsession results in making your establishment look even better and creates an environment for your clientele that leaves a lasting impression of class. Most valet companies preach about a high level of customer service, but their actions (once highered) do little to assure. Imperial Valet is going to be the first and last face your customers see...don't think we take that lightly.
We believe class is not something learned. Imperial Valet does not buy into the theory that you can take a "rough around the edges" new hire and turn him/her into classy. We only hire the best; they MUST have style, they MUST be professional, and hygiene MUST be their top priority.
We have all experienced it before; turning our keys over to an unkept valet attendant. Imperial Valet provides our staff with an above average pay scale that attracts quality personnel. As we are sure you understand, you do not get a second chance to make a first impression. Imperial Valet makes that impression lasting.
Having a valid Driver's License, and class, does not mean one is automatically qualified to be an Imperial Valet Professional. We dedicated to upholding the highest standards of customer service and creating impeccable impressions for every clients we serve. This cannot be accomplished without in depth training.
Most valet companies are going to deliver the standard cookie cutter training programs to every new employee. Average training will not accomplish an above average experience. Our proven three-part training approach encompasses on-site pre-training, customized training sessions, and post-training coaching. This training is designed to deliver a tailor made parking program for your establishment.
Imperial Valet doesn't just park cars -- all our professionals are trained to add to the patron’s overall experience by providing excellent customer service above and beyond whats generally accepted.
When class and proper training collide, you are left with a valet service you never have to think twice about. Your customers will arrive at your establishment feeling as though they have shown up to the Grammys. We are "over the top" because that way of thinking will keep your customers coming back.
Our addition to your team makes the first, and last, memory of the visit exactly what you're looking for...PERFECT!
"My wife and I have had Friday night dinner dates for the last 5 years. I do my best to pick something special. On our first visit to Vegas I was unaware of a great place to go. After a few reccomendations, I settled on the place. The food was perfect and the experience was 1st class. For starters, I thought valet like that was only for the super rich and once inside the service continued. A+ guys, A+" - Pete Z.
"My daughter's Sweet 16 needed to be over the top and she requested the "Valet Guys from our favorite resturant". Like any father, I felt obligated to make it happen. Imperial Valet went above and beyond. Not only did they make every little lady feel like a princess, they showed up in pink dress shirts and ties. Apparently, my wife had told them it was a pink party during our initial meeting. Who does that? Just when I think customer service is a lost art, I run into Imperial Valet. What a class act." - Jeff T.